Internal Technical Support, Cardiff
X-STK is a division of Applied Automation, an integrator of global brands, including Omron, SMC and UR Cobots with technical support, application trials and training from its automation and control engineering experts.
Through our knowledge and experience over the last 35 years we have built our reputation on giving our customers straight forward, practical, technical advice and recommend products that work together to meet their needs, saving the customer time and money.
We are looking for an Internal technical sales person to support our customers and engineers.
You will need to have a mechanical or electrical engineering background, along with an aptitude for problem-solving and strong interpersonal skills.
Working as a key member of our technical sales team you should have the knowledge and commercial skills needed to provide technical advice and support to our customers and engineers applications.
You should be proactive with an ability to work independently as well as part of a team. The company is looking for someone who enjoys a challenge, is creative, a problem-solver.
This position would be suitable for anyone that has internal sales experience in the mechanical/electrical industry and are looking to further their careers. Full training will be provided by the existing internal sales team.
Role and responsibilities:
(This list is to outline the common but not exhausted elements)
- Contact suppliers for information and competitive quotations.
- Receiving phone calls and emails for sales and technical enquires.
- Produce technical quotations.
- Carry out any other duties within the scope, spirit and purpose of the job as required.
- Management of key accounts.
Essential Skills & Attributes:
- Reliable, self-motivated and well organised.
- Engineering background.
- Professional telephone manner and good communication skills.
- Computer literate.
- Work as part of a team.
- Have a full driving license (but not essential).
If you are interested in this role please send in your CV to